Hortico Inc.

Letter to Our Customers

Dear Valued Hortico Customer,

We hope you have enjoyed your copy of Hortico's new combined 2004 Perennial/Flowering Shrub/Evergreen & Tree catalogue. You will find many of your old favourites as well as some exciting, new plants to choose from.

We would like to welcome our new management - John & Phil Vanderkruk who will be heading all aspects of operations starting in 2004. We are positive that new ideas will improve customer service, some of the changes that have already been implemented are:

As many of you already know, we have a beautiful website (www.hortico.com) that we update on a regular basis. We will be including pictures of all of our roses and providing detailed descriptions. Those of you who are interested in herbs, perennials, ornamental grasses, water plants, shrubs and trees, berries and fruit trees, will be happy to know that we will be adding them to our on-line products.

We invite you to experience these and the many other improvements that Hortico will be implementing over this coming year of change. Please, feel free to send any suggestions, so we can better understand your needs and improve our service. Thank-you.

Yours truly,
Hortico Inc.
Customer Service
Email: sales@hortico.com
Phone:(905) 689-6984
Fax: (905) 689-6566

This letter was included in the combined 2004 Perennial/Flowering Shrub/Evergreen & Tree catalogue.